A Masterclass in Effective Communication 2015

  • 07 Sep 2015
  • De Vere Holborn Bars, London, United Kingdom

Description

The A Masterclass in Effective Communication 2015 is dedicated to A Masterclass in Effective Communication is suitable for any member of staff.

Topics
  • A Key Communication Skill - The Skill of "Feedback"
    • The types of feedback we receive in life
    • The importance of feedback to people and organisations
    • Giving and receiving feedback effectively
    • Structuring feedback
  • Introduction to the Field of Communication
    • The key elements and skills of communication
    • The importance of communication in today`s modern setting
    • Written communication - email etiquette
    • Telephone communication
    • What helps and hinders communication at an individual, team and organisational level
    • Maximising our communication skills in a variety of situations
    • Listening skills
    • Questioning skills
    • Self presentation and self promotion
  • Communication to Different Personalities
    • Understanding as to how each type likes to communicate and be communicated with
    • The type of people and personalities we have to communicate with
    • Adapting our communication style to others
  • Communicating Assertively
    • How we should plan, structure and conduct assertive communication
    • What assertive communication is and is not
    • Using assertive communication in a variety of situations
  • Employee Engagement
    • Communicating with your immediate team
    • Holding successful and inspiring team meetings
    • The importance of 1 to 1`s

Past Events

Important

Please, check "A Masterclass in Effective Communication" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Human Resources (HR), Management

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