A Step-by-Step Guide to Selecting the Right Tools for Root Cause Analysis 2016

Topics

• How to document the sequence/process where the failure occurred
• What are the differences between incident and repetitive problem analysis
• Visual and mathematical tools for evaluating the causes
• Five tools for identifying possible causes
• Includes tables for helping select which tools to use for problem selection, possible cause identification, and data analysis
• A 10-step problem solving guide that provides more depth for the diagnostic steps than other models
• Why human error should never be considered the root cause