Topics
- Efficient strategies and methods to compete in the area of digitalised services related to Internet of Things (Industry 4.0) and 3D Printing
- Achieve service business transformation by developing, up-selling, and standardising your service offerings while offering personalization and servitisation to your customers in the most efficient, scalable and reliable way
- Value out of data-driven service offerings based on the new technological opportunities
- Achieve competitive edge by optimizing predictive maintenance, remote diagnostics, solutions for critical parts, or training programmes for competence development initiatives
- Key trends, innovative technologies and best practices in innovative service design , better usage of collected data, predictive maintenance and smart usage of IT
Who should Attend
Attendees involved or interested in After-sales, Aftermarket Services, Field Service, Spare Parts, Business Development, Customer Support, MRO, Sales, Field Operations, Service Networks, Sales & Marketing, Preventive Maintenance, Technical service, Customer services, Automotive, service innovation, Machinery, White goods and appliances, Computer hardware, agricultural equipment, medical, Telecom, Aerospace and defence, industrial equipment, Industrial Equipment, Marine, Mechanical and Industrial, Industrial Automation, Electrical/Electric Manufacturing, Engineering, Oil & Gas, Construction equipment, Hi-tech, Mining and Consumer Electronics.