Topics
- Present and future in mobile money and payments
- Inspiration from outside the banking industry
- Reaching digital channel mass use by leveraging its security and credibility
- Customer experience management strategies towards customer engagement
- Strategic Insight into Retail Banking - CEE
- Reduce friction between the customer and the bank through customer focused channel development
- Strategic Insights into Retail Banking in CIS
- Customer attractive and commercially sound mobile banking
- Product innovation and new streams of income to increase profit
Who should Attend
Marketing, Sales & Marketing, Internet Banking, Channel Management and Multichannel, Electronic Banking Division, Managing Directors, CRM & Customer Loyalty, Branch Network Development, Treasury Sales, Mobile Banking, Product Management, Online Banking, Consumer Finance Department, Cards, Vice Presidents, CEOs, Product Development, Direct Banking, Regional CEOs and Directors of Retail Banking.
