The 9th Annual Customer Experience Management Summit 2018 is focused on topics related to customer experience management (CEM), including:
- Customer Experience
- Customer Lifecycle Strategy
- CRM & Loyalty
- Client Relationship Development
- Marketing / Sales
- Customer Care and Service Quality
- Channel and Multichannel Management
- Customer Insight and Satisfaction
Who should Attend
Vice President, Members of Board, Head, Directors and Senior Managers involved in:
- Customer Experience
- Customer Lifecycle Strategy
- CRM & Loyalty
- Client Relationship Development
- Marketing / Sales
- Customer Care and Service Quality
- Customer Insight and Satisfaction
- Retention and Loyalty Programmes
- Client Relationship
- Channel and Multichannel Management
