3rd Annual Retail Banking Asia Pacific 2013

Retail Banking Asia Pacific is a conference dedicated to the challenges, innovations and trends in retail banking in Asia Pacific, including:

• How to manage change through channel innovation
• Developments in retail banking market of Asia
• Customer Service and increasing satisfaction through social media
• Moving from transactional to relationship banking
• Customer engagement for business growth through Branch
• Virtual world opportunities and the use of digital medium
• Profitability increase by venturing into new products
• Utilizing the potential of "branch" and maximizing cross-selling
• The use of scorecard for Retail Banking excellence
• Digital channels to build relationships and cross-sell

Who should Attend

C-level and Senior Executives, managers and heads of Priority Banking, Branch Banking, RemoteBanking, International Retail Banking, Direct Banking, Business Banking, Personal Financial Services, Electronic Banking, Private Clients, Wealth Management, Retail Portfolio Management, Consumer Finance, Secured Lending, Retail Assets, Retail Sales, Unsecured Lending, Delivery Channels, Branch Management, Alternate Channels, Retail Distribution, Retail Product Risk, Retail Product Development, SME, Affluent, Retail Marketing, Retail Strategy, Customer Experience, Personal Finance, Retail Business Development and Retail Operations from Personal Banking, Retail Banking, Individual Banking and Consumer Banking.