Artificial Intelligence for Customer-Facing Functions 2019

Topics

• How is AI used to improve and personalize customer experience?
• How can companies generate ROI through the use of AI?
• Different ways in which AI can be exploited to build a customer-centric system

Who should Attend

Attendees involved or interested in:

• Customer service
• Customer relationship management
• Contact Centres
• CX / Customer experience
• Shared services
• Head of Customer Solutions
• Legal
• Insurance claims
• Automation
• Artificial Intelligence
• Digital Innovation
• Machine Learning
• Digital
• (Business) Transformation
• Operations
• Technology
• Data Analytics
• Transformation
• Information Systems
• CIOs & CTOs
• Banking
• IT Operations
• Telecoms
• Insurance
• Transport
• Energy and Utilities
• Manufacturing
• Electronics
• IT hardware solutions
• AI Solutions
• IT consultancies
• Software solutions