Balanced Scorecard (BSC)

Topics

• Translating strategy into measures
• A deeper understanding of the four perspectives - customer, financial, learning and growth, internal process
• Value Based Management using the BSC
• Why organisations need a Balanced Scorecard
• Information technology as an enabler - Data warehousing, ERP and more
• The alignment of management control processes
• The project that successfully builds the Scorecard - More cases
• Orchestrating change using the Balanced Scorecard

Who should Attend

Senior management and decision takers of large and middle-sized companies, as well as of non-profit organisations.