Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets 2019

Best Practice Case Management Roles and Functions: How to Optimize RN and Social Worker Skill Sets 2019 is a webinar dedicated to standards of Practice for social workers and nurse case managers as defined by the Case Management Society of America.

Topics

• CMSA 2016 definition of case management
• Introduction to the Standards of Practice
• CMSA’s guiding principles for case management
• Statement of Philosophy
• Role #1 Patient flow
• Definition of a role
• Goals of patient flow
• Purpose and functions of patient flow
• Fundamental components of utilization management
• Role #2 Utilization and resource management
• Resource management
• Intersecting patient flow and utilization management
• Key functions of denial management
• Role #3 Denial management
• Role #4 Variance tracking
• Shared roles
• Goals of variance tracking
• Functions within variance tracking
• Discharge planning
• Role #5 Transitional and discharge planning
• Quality management and the case manager
• Role #6 Quality Management
• Social work expertise
• Role #7 Psychosocial assessment and counseling
• Integration of the roles
• The social worker referral process
• Summary of success

Who should Attend

• Directors of Social Work
• Directors of Case Management
• Social Workers
• RN Case Managers
• Vice Presidents of Nursing
• Directors of Quality Management
• Vice Presidents of Operations
• Directors of Finance