Beyond 21st Century Collections & Credit Control: A Collections Management Program 2018

  • 03-04 Aug 2018
  • Kuala Lumpur, Malaysia

Description

Topics
  • Learn & Practice on how to build, nurture, mentor and motivate teams
  • Enhance leadership and explore various management styles
  • Understand the importance of incentives and how to motivate and improve team performance
  • Meet targets and Improve portfolio performance
  • Understand team dynamics and how it affects team performance
  • Recognise the different characters of each team member
  • Apply selective tactics on managing teams and exerting influence
  • Know when and how to be assertive at workplace
Who should Attend

Attendees involved or interested in:

  • Debt Recovery/Collections
  • Collections and Credit Control Management
  • Payments and Settlements
  • Accounts Receivables
  • Billing
  • Finance
  • Call centre/Contact centre
  • Credit Management
  • Sales and Marketing

Past Events

Important

Please, check "Beyond Century Collections & Credit Control: A Collections Management Program" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Finance, Internal Audit & Compliance

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