Building a Customer Service Training Plan 2015

  • 20-22 Jul 2015
  • Villas Of Grand Cypress, Orlando, FL, United States

Description

Building a Customer Service Training Plan 2015 is a conference that provides knowledge on how to draft a customer service training plan for your unit or your campus.

Topics
  • Customer service gaps that you need to fill at your institution
  • Core competencies needed for high-quality customer service
  • Proven training formats for customer service competencies
  • Who on your campus is best suited to deliver customer service training
  • Assessing how well your customer service training is working
Who should Attend

Higher education professionals involved or interested in customer service.

Past Events

Important

Please, check "Building a Customer Service Training Plan" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service
Education: Higher education

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