Business Communication - Do`s & Don`ts 2013

Topics

• Developing listening skills
• Nonverbal communication
• Telephone conduct and voice mail
• Spoken communication
• Written communication
• Cell phones and texting
• The etiquette of E-mail
• Words that work
• Business lunches and meetings
• Conducting meetings
• Networking

Who should Attend

• Trainers
• Human Resources professionals and Administrators
• Supervisors and all levels of management
• Public Relations and Marketing Professionals