Care of the LGBT Patient and Their Families: Policies, Procedures & Practices to Ensure Quality Care and Reduce Liability 2019

Topics

• Review of statistics demonstrating the sub-standard care LGBT patients experience within the healthcare milieu
• Definition of specific LGBT vocabulary such as intersex, queer, cisgender, to name a few, health professionals should be familiar with
• Illustrate how the Affordable Care Act is being used to bring discrimination charges for poor and discriminatory care to LGBT patients
• Discussion about transgenderism
• Use the JCAHO Guidelines for the treatment of LGBT patients

Who should Attend

• Chief Nursing Officer
• Chief Medical Officer
• Admissions Department
• VP of Nursing
• Therapists - PT, OT, Quality Improvement Director
• MDs, RNs
• CEO
• Compliance Director
• Information Systems Manager
• CFO
• Compliance Officer
• HIPAA Officer
• Health Information Manager
• Chief Information Officer
• Office Manager
• Healthcare Counsel/Lawyer
• Practice Manager
• Contracts Manager
• HR Personnel & Managers Working in Health Care Industry
• MDs and Other Medical Professionals