Churn and Customer Value Management in Telecom 2014 is a conference focused on key challenges facing the operator community, including:
- Which customers will be most responsive to cross-selling and up-selling campaigns?
- When to invest in retaining a customer, and when is it worth letting them go?
- How to identify high churn risk customers and proactively work to keep hold of them?
Who should Attend
CxOs, VPs, Directors, Heads and Managers of::
- Customer Base Management
- Customer Value Management
- CRM
- Churn Management
- Loyalty & Retention
- Customer Care
- Customer Analytics
- Online & E-care
- Social Media
- Customer Insight
