North American Shared Services & Outsourcing Week (SSON)

The North American Shared Services & Outsourcing Week (SSON) focuses on HR shared services, exploring strategies, technology, and leadership to enhance efficiency and drive successful HR service delivery.

Topics

• Compliance and HR Shared Services
• Strategic, Leadership, and Tactical Insights into a Successful HR SSC
• Integrated IT Platform to Support HR Shared Services Strategy
• The Business Case for Shared Services
• Planning & Implementation HRSS (Human Resources shared service):
• Benchmarks, challenges and solutions for shared services executives currently transitioning into a HR Shared Services Model
• Social Media for Talent Management in your Service Center
• Implementing a HR Shared Service Center that Drives Improvements in Efficiency
• Vendor Management: Balancing Internal Services and Outsourced Processes
• Advancing your HR Shared Services Across the Globe
• Agile and Integrated Technologies to Improve Service Delivery
• Marketing and Branding your Shared Service Center
• Performance Metrics and KPIs to Measure your Initial Service Center

Who should Attend

Leaders, Executive Sponsors, Vice Presidents, Directors, Managers responsible for::

• Human Resources
• HR Shared Services
• HR Metrics
• HR Service Delivery
• HR Analysis
• HR Operations
• HR Transformation
• HR Technology