Topics
- How to minimize shipping costs by avoiding failed first-deliveries
- How to increase customer convenience by giving the customer different options
- Increase customer retention through better service and communication
- Increase security of deliveries and delivery success rates
- Way to reduce costs through customer self-service strategies
- Drive greater traffic to their stores
- Increase variety of product and range on offer
- Reduce warehouse resource requirements
- Provide a transparent delivery process to the supplier, retailer and customer
- Full visibility of delivery journey of parcel
- Facilitate a ‘just-in-time’ fulfilment operation
- Reduce overstocking and working capital
- How to determine which special features to include in the POS such as mobile device management, inventory management, accounting, intelligent reporting
- Improve the latent time to despatch out of stock items
- How to partner with leading logistics players
- How to create new business and new business models
- How to ensure I have enough merchandise in store for my click & collect and in store customers
Who should Attend
Head of Supply Chain, Operations, Fulfilment, Logistics, Omni-channel and Ecommerce and Facility managers.