Topics
- COBIT`s Capability Maturity Mode (CMMI) tools to perform and rank the IT maturity of your organization
- COBIT 4.1 and ITIL v.3
- Linking of Process to Controls to achieve process improvements and adhere to compliance mandates
- Key KPIs for IT Process Improvement
- Relevance of Frameworks in the IT Audit, IT Service and IT Compliance world
- Mapping of processes and controls between COBIT 4.1 and ITIL v3
Who should Attend
IT Audit Professionals, IT Service Professionals, IT Compliance, IT Management and IT/IS Security Officers.
