Collections and Hardship Programs in Utilities 2015 is a conference dedicated to best practice in hardship management and credit collections for Australia`s utilities.
Topics
Latest regulatory changes
Outlook for energy & water retail markets
Reducing debt and assessing credit risk
Balancing commercial objectives with social responsibility
Improving collections efficiency
Improving quality of customer service
Strategies for assisting customers with financial stress
Identifying & engaging with hardship customers
Hardship program innovation
Credit collection systems & technology
Assessing capacity to pay
Credit cycle processes and systems
Forecasts vulnerability and affordability issues
Improving debt recover performance
Prepayment
Digital payments
Past Events
Collections and Hardship Programs in Utilities 2015 - 11-12 May 2015, Rydges Melbourne, Australia (50168)
Important
Please, check "Collections and Hardship Programs in Utilities" official website for possible changes, before making any traveling arrangements
