Communication Skills for Engineers 2016

Topics

• Active listening - Tips, Bad habits, The listening hierarchy
• Understanding what effective communication is
• Laws of Remembering & Forgetting
• Verbal & non-verbal communication
• Attention Spans
• The communication pyramid
• Developing communication skills to ensure there is consistency and maximum effect
• Understanding the purpose and value of powerful communication
• Using techniques to ensure that you are concise in communications
• Being open in communication situations and have confidence to put forward own / new ideas
• Creating an action plan to fine tune your communication skills through presentations and networking activities