Complaint Handling Best Practices - Compliance with FDA and ISO Regulations 2019

  • 15 Feb 2019
  • Webinar

Description

Topics
  • Establishment of complaint handling program
  • FDA and ISO requirements for complaint handling
  • "Non-complaints"
  • What constitutes a complaint
  • Complaint trending and reporting
  • The roles of investigation and corrective action in complaint handling
  • Benefits/Detriments of a Reply to the Customer
  • Application of risk management to complaint handling program
Who should Attend
  • QA Management
  • Regulatory Management
  • Sales Personnel
  • Customer Service Personnel
  • Quality System Auditors
  • Consultants

Past Events

Important

Please, check "Complaint Handling Best Practices - Compliance with FDA and ISO Regulations" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Internal Audit & Compliance, Quality assurance
Government & Global Issues: Law & Regulations
Health & Medicine: Medical device, Pharma

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