Conflict Management for Institutional Leaders 2015 is a webinar dedicated to using conflict management tools in appropriate ways to help resolve disputes on campus.
Topics
- Differentiate the characteristics of a conflict from that of a formal dispute
- Overview of the nature and drivers of conflict
- Identification of other dispute resolution tools available, including conflict coaching and facilitation
- Concept of framing as an essential component of leadership communications
- Apply these tools in relevant scenarios
Who should Attend
All supervisors in higher education
