Contact Centre Excellence 2014

  • 01-02 Jul 2014
  • DoubleTree by Hilton Hotel - Victoria, London, United Kingdom

Description

The Contact Centre Excellence 2014 is a conference focused on

  • How to overcame their call centre challenges
  • How to develop a strong internal culture to aid you with resourcing recruitment, training and workforce planning
  • How to guarantee service excellence in both public and commercial contact centres
  • Best technology and process strategies available
Who should Attend

Contact centre professionals such as Directors of Customer Service and Heads of Customer Experience.

Past Events

Important

Please, check "Contact Centre Excellence" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service

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