Contact Centre Week APAC Online 2018

  • 13-15 Aug 2018
  • Online Event

Description

Topics
  • Steps to Omni-Channel Perfection
  • From Call Centre to Digital Contact Centre: Building your Digital Transformation Strategy
  • CX and EX: Creating Great CX through a Productive, Positive Employee Experience
  • Using Artificial Intelligence and Chat-Bots to Transform your Contact Centre
Who should Attend

Senior Contact Centre professionals

Past Events

Important

Please, check "Contact Centre Week APAC Online" official website for possible changes, before making any traveling arrangements

Event Categories

Business: Customer Service, E-Business
Government & Global Issues: E-Government, Government administration, National Development
Industry: Energy & Utilities, Maritime
Services: Events Production, Media & Entertainment

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