Contact Centre Week Europe 2017 is a conference dedicated to accelerating agent and channel performance across the European customer contact community to serve tomorrow`s customer.
Topics
Next generation customer experience through the Contact Centre
The leadership edge which is practical, actionable
Customer centricity and the bottom line
Connecting the bridge between service and the organization
The IT side of Contact Centres
Process management for efficiency optimization
Workforce optimization
Data-driven customer care
Service automation
Who should Attend
Attendees from:
Customer Care
Contact Centre
Customer Engagement
Customer Experience
Customer Service
Customer Operations
Innovation & Technology
Cusomter Success
Contact Centre Sales
Customer Support
Service Delivery
Customer Experience Technology
Past Events
Contact Centre Week Europe 2017 - 20-22 Mar 2017, Novotel London West, United Kingdom (64214)
Important
Please, check "Contact Centre Week Europe" official website for possible changes, before making any traveling arrangements
