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Creating a Customer Service Culture 2014
21-22 May 2014
Venable LLP Conference Center, Washington, DC, United States
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Creating a Customer Service Culture 2014
Description
Topics
How to design and execute a hiring strategy that attracts and keeps employees already hard-wired to deliver superior customer service
How to instil behaviours that lead to excellent customer service
How to develop a meaningful recognition program to reward and reinforce customer service excellence
How to encourage a commitment to customer service accountability
The Future of Customer Service and How does this Impact Talent?
What Customer Service Means to HR and Your Organization
Past Events
Creating a Customer Service Culture 2014 - 21-22 May 2014, Venable LLP Conference Center, Washington, District of Columbia, United States
(44943)
Important
Please, check "Creating a Customer Service Culture" official website for possible changes, before making any traveling arrangements
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Business:
Customer Service, Human Resources (HR), Management
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