Creating a Drama Free Workplace 2019

Topics

• Strategies to redirect drama
• A 5-step process to eliminate unproductive drama from your world
• A model to recognize the 3 roles people play to create drama and how to deal with each of those roles
• Specific skills to address aggression, passivity and passive-aggressive words or actions
• How to elegantly decline invitations to participate in drama
• How to recognize even the subtlest forms of drama and how to nip them before they escalate

Who should Attend

Leaders who want to create a Drama Free Workplace.