Crisis Negotiation: Managing Critical Incidents Through Effective Negotiation Skills is a workshop dedicated to strategic and tactical understanding of Crisis Negotiations.
Topics
- The different types of negotiations approaches and channels
- Negotiation dynamics and how to prepare for uncertainty
- Becoming an expert at resolving and defusing conflict anywhere
- Identifying and training the right candidate of negotiators within your organisation/ unit/ team
- Key personality traits and be able to adjust negotiation style
Who should Attend
Anyone involves in law enforcement, crisis system management, hostage negotiation and disaster management with responsibilities in:
- Homeland security officer
- Hostage negotiator
- Mediator
- Public safety officer
