CRM-expo 2014

CRM-expo 2014 is an exhibition and conference that deals with customer relations management (CRM) issues, technology and software solutions. Topics included:

• Address management / broking
• Best-practice examples
• Augumented Reality
• Analytical CRM
• Complaints Management
• Sales force management
• Customer Relationship Management
• Business Intelligence
• Call Center Solutions
• CRM blogs / twitter / podcast
• CRM on Demand
• CRM Best Practices
• Privacy Policy
• CRM Service and Support
• ERP
• Dialogue Marketing
• Campaign Management
• Integrated customer data
• Customer Loyalty
• SME / SMB
• Customer Value Analysis
• Customer-based navigation
• Customer Service Management
• Customer Management
• Marketing
• Lead generation / lead management
• Mobile Marketing / Mobility
• Mobile CRM
• Winning new customers
• New CRM Strategies
• Sales Force Management (SFA)
• Open Source CRM
• Service-CRM
• Security
• Software solutions
• Social Network
• Software On Demand
• Software AS A Service (SaaS)
• Sales Management
• Master Data Management
• Sales force automation
• Sales force management
• Sales Support
• Marketing Automation