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Customer Contact Conference 2015
30 Sep - 01 Oct, 2015
Olympia, London, United Kingdom
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Customer Contact Conference 2015
Description
Topics
Case study: East Midlands Trains introduces a 24 hour customer contact facility
Transforming customer access in the public sector
Why multi-lingual doesn’t have to mean mixed messages
The Call Centre driving Loyalty?..you must be joking
10 top tips to support non-English speaking customers
Creating a culture of appreciation in a contact centre environment
Europe Direct Contact Centre: Everything you always wanted to know about the European Union
Who should Attend
5,000+ decision-makers from all the key industries and a wide variety of job functions.
Past Events
Customer Contact Conference 2015 - 30 Sep - 01 Oct, 2015, Olympia, London, United Kingdom
(48877)
Important
Please, check "Customer Contact Conference" official website for possible changes, before making any traveling arrangements
Event Categories
Business:
Customer Service
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