Customer Experience Exchange East Coast 2013

  • 15-16 Oct 2013
  • Trump National Doral Miami, FL, United States

Description

Topics
  • Developing an inspirational brand and seamless customer experience across all channels
  • Embedding customer centricity through effective people engagement, motivation and training
  • Using customer insight to drive continuous business improvements
  • Demonstrating the ROI of customer experience
  • Mobility as a game changer: How is mobile impacting your integrated customer experience strategy?
  • Integrating social media into your customer experience strategy
Who should Attend

Senior executives, including

  • Chief Marketing Officers
  • Chief Customer Officers
  • EVPs/ SVPs of: Customer Strategy, Customer Experience, Consumer / Customer Insights, Marketing, Customer Loyalty eCommerce and Customer Operations

from industries such as:

  • Telecommunications
  • Financial Services (retail, commercial and insurance)
  • Travel
  • Retail
  • IT
  • Hospitality
  • Manufacturing
  • High tech
  • Energy
  • Consumer Goods
  • Public Sector
  • Utilities

    Past Events

    Important

    Please, check "Customer Experience Exchange East Coast" official website for possible changes, before making any traveling arrangements

    Event Categories

    Business: Customer Service, Marketing & Sales

    Other Events with Similar Categories

    Other Events with Similar Location or Organizer

    Featured Conferences & Exhibitions