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Customer Experience Exchange East Coast 2013
15-16 Oct 2013
Trump National Doral Miami, FL, United States
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Customer Experience Exchange East Coast 2013
Description
Topics
Developing an inspirational brand and seamless customer experience across all channels
Embedding customer centricity through effective people engagement, motivation and training
Using customer insight to drive continuous business improvements
Demonstrating the ROI of customer experience
Mobility as a game changer: How is mobile impacting your integrated customer experience strategy?
Integrating social media into your customer experience strategy
Who should Attend
Senior executives, including
Chief Marketing Officers
Chief Customer Officers
EVPs/ SVPs of: Customer Strategy, Customer Experience, Consumer / Customer Insights, Marketing, Customer Loyalty eCommerce and Customer Operations
from industries such as:
Telecommunications
Financial Services (retail, commercial and insurance)
Travel
Retail
IT
Hospitality
Manufacturing
High tech
Energy
Consumer Goods
Public Sector
Utilities
Past Events
Customer Experience Exchange East Coast 2013 - 15-16 Oct 2013, Trump National Doral Miami, Florida, United States
(30578)
Important
Please, check "Customer Experience Exchange East Coast" official website for possible changes, before making any traveling arrangements
Event Categories
Business:
Customer Service, Marketing & Sales
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