Customer Experience Exchange for Telecoms 2016 is a conference dedicated to the customer experience challenges and solutions.
Topics
- Developing an inspirational brand and seamless customer experience across all channels
- Embedding customer centricity through effective people engagement, motivation and training
- Using customer insight and analytics to drive continuous business improvements
- Demonstrating the ROI of customer experience
- Leveraging your Customer Experience strategy as a catalyst for growth
- Integrating social media into your customer experience strategy
Who should Attend
Customer experience professionals.
