Customer Experience in Action 2013 is a conference dedicated to the main issues and strategies related to customer experience that is necessary for the business growth.
Topics
Implementing customer experience measurement to ensure positive return on investment
Engaging customers through new technologies & social media
Successfully designing your company around the customer and putting them at the heart of the business
Understanding the real drivers of customer experience in the current economic climate
Effectively managing customer experience across a variety of channels
Empowering your employees to deliver an outstanding customer loyalty programme
Past Events
Customer Experience in Action 2013 - Sep 2013, (31036)
Customer Experience in Action 2012 - 26-27 Sep 2012, Barcelo Atenea Mar, Barcelona, Spain (31035)
Important
Please, check "Customer Experience in Action" official website for possible changes, before making any traveling arrangements
