The Customer Experience Management Forum 2015 is dedicated to developments and future aspects in customer experience.
Topics
- Customer Experience of the Future
- Mobile as the New Engagement Tool
- Big Data Analytics to Enhance Customer Experience
- Contact Center – Change is Good
- Transforming the Customer Experience
- Walking in the Footsteps of your Customer
- Mapping and Improving Your Customers’ Journey
Who should Attend
Key decisions makers including C-level, presidents, managers and senior customer experience management executives.
