Customer Experience Summit

The Customer Experience Summit is dedicated to we upskill individuals & teams by showcasing strategies & solutions from the very best-in-class. Join leaders from the.

Topics

• Building customer-centric companies: unlocking rapid growth with data-driven principles
• Beyond ChatGPT - enhancing customer success with generative AI
• Empowering team efficiencies & focusing on the work that matters by harnessing AI/ML
• CS vs sales vs product - cross-functional best practices to power retention & growth
• To VP, C-suite and beyond - success stories in career progression
• Scaling customer success: providing an outstanding customer experience `en masse`
• Cheat codes to success: a customer success leader’s guide to aligning culture & vision
• Data-driven CS - proving ROI by measure 3 key metrics

Who should Attend

• Customer Experience
• Customer Success
• CS
• CX
• Customer Support
• CSM