Emerging trends and examine the digital distribution channels that excite consumer engagement and drive insightful exploration into gamification as a trigger for customer engagement
How to empower and motivate your workforce through interactive sessions and coaching expertise to galvanise your team to deliver exceptional results every time
The quality of customer experience in an increasingly on-line dynamic and the benefits and negatives of self service or service sacrifice
How to ensure customer experience excellence across a complex and multiple product business chain
What drives CX transformation and stimulate people focussed thinking
Who should Attend
Attendees from:
Airports
Airlines
Ferries
Trains
Cruises
Vehicle Hire
Holiday Operators
Tours
Travel Guides
Online Providers
Health and Fitness
Tourist Attractions
Past Events
Customer Experience Transformation: Travel and Leisure 2016 - 24-25 Feb 2016, Pestana Chelsea Bridge Hotel, London, United Kingdom (55594)
Customer Experience Transformation: Travel and Leisure 2014 - 21-23 Oct 2014, Pestana Chelsea Bridge Hotel, London, United Kingdom (46630)
Important
Please, check "Customer Experience Transformation: Travel and Leisure" official website for possible changes, before making any traveling arrangements
