Topics
- Leveraging actionable analytics tools to capture customers "in the moment"
- Analyzing big data effectively to unlock customer insights
- Monitoring customer analytics for deeper, meaningful and actionable customer insights
- Implementing intelligent segmentation to enhance customer acqusition, retention & experience
- Overcoming challenges and discovering opportunites to drive big data analytics
- Delivering strategic value from customer intelligence
- Comprehensive View of Customers to Maximize Data Performance
- Evolving Landscape of Customer Analytics
- The Collaboration of People and Technology
- Transforming Data into Valuable Insights
- Data Protection & Customer Privacy
Who should Attend
SVPs, CXOs, Senior Directors, VPs, Global Directors, Directors, Senior Managers, Heads and Managers of
- Data Analytics
- Customer Insights
- Market Insights
- CRM
- Consumer Marketing
- Marketing Analytics
- Customer Experience
- Digital & CRM
- Online Marketing
- Customer Strategy
- Customer Satisfaction & Loyalty
- Loyalty & CRM
