The Customer Returns Management and Logistics Summit 2016 is a conference dedicated to minimise Customer Returns and Streamline Your Reverse Logistics Function.
Topics
Practical applications of reducing returns at point of sale
Key strategies to improve the customer experience at point of sale
What does a "perfect" RL function look like?
How to ensure accuracy of products: a practical guide to product descriptions, reviews and fool proof marketing
How to implement practices in your organisation effectively
What are the best practices for a perfect RL function
The methods different departments can adopt to positively contribute to the customer service experience
How to continually improve customer service to deliver on expectations
How returns impacts everyone in the retailer/sales partner/manufacturer cycle
How to develop the customer/ retailer relationship, focusing on the different touch points and how to ensure these are being used to their full potential
The importance of consumer engagement in the initial phase of ownership
The benefits and implications of effective sales partner/manufacturer relationships
Reduce returns through optimising customer service and customer education
Past Events
Customer Returns Management and Logistics Summit 2016 - 21-23 Mar 2016, Hilton Birmingham Metropole hotel, United Kingdom (57932)
Important
Please, check "Customer Returns Management and Logistics Summit" official website for possible changes, before making any traveling arrangements
