Customer Service & Experience West 2025 is dedicated to data-driven, customer-centric strategies enhanced with AI.
Topics
- Harnessing Data-Driven Insights
- Strategy, Culture & Transformation
- Demonstrating ROI & Attributing Value
- Augmented Agents & AI-Driven Technologies
Who should Attend
Senior attendees with responsibilities in:
- Experience & Compliance
- Technical Support
- Social Customer Care
- Customer Service
- Social Media Care
- Services Program
- Customer Support
- New Digital Channels
- Customer Care
- Customer Experience
- Global Services Deliver
- Sales Center
- Customer Obsession
- Client Success
- Workforce Optimization
