Customer Service Begins in HR: How HR Sets the Tone for the Service Culture 2016

  • 23 Aug 2016
  • Webinar

Description

Topics
  • How HR impacts internal customer service within all organizations
  • Who are your customers, really? How internal customer service set the tone for external service!
  • Principles of effective customer service applied to the HR/internal customer relationship
  • Points of contact for customer service between HR and employees or applicants
  • Checklist for effective internal customer service for HR professionals
  • Keys to cultivating a culture defined by internal customer service, beginning with the HR department
  • How internal customer service impacts external customer service
  • Characteristics of effective internal customer service - how do you rate?
Who should Attend
  • HR Managers
  • HR Directors
  • HR specialists
  • HR Generalists
  • Talent acquisition professionals
  • Other HR professionals
  • Talent development professionals
  • Talent management professionals
  • Communication professionals
  • Business owners

Past Events

Important

Please, check "Customer Service Begins in HR: How HR Sets the Tone for the Service Culture" official website for possible changes, before making any traveling arrangements

Event Categories

Business: E-Business, Human Resources (HR), Management
Technology: Communication Networks, Information Technology (IT)

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