Topics
- Regulatory/compliance issues faced by all financial service & insurance industry professionals
- The challenges for customer service professionals from the perspectives of insurance companies, banks and brokerage firms
- Effective customer service strategies
- Key security strategies for both client and employee protection
- Technology and social media strategies for quality of client interaction
Who should Attend
Executives and managers from: Commercial Banks, Financial Services, Brokerage Firms, Investment Banks, Financail Technology Firms, Insurance & Reinsurance Companies and E-Commerce.