Key Benefits

Customer Service Week Forum will be the Middle East s largest gathering of customer service opinion formers, academics and business leaders in 2010
Learn how governments are creating a citizen-centric environment and how they are helping citizens respond to the challenges of the economic downturn
Understand the key drivers needed to enhance the customer experience and how measuring Voice of Customer can uncover the emerging needs of customers and citizens
Learn about the latest developments and research on service quality from leading international and regional speakers
Identify techniques and methods to develop a customer focused culture and a sustainable customer service strategy
Renew existing business relationships or develop new relationships through our networking opportunities and discuss key issues with your peers and our faculty of speakers

Customer Service Forum 2010

Featured Conferences & Exhibitions