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Customer Service Professionals Leadership Workshop 2018
06-07 Mar 2018
Cliftons Melbourne, Australia
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Customer Service Professionals Leadership Workshop 2018
Description
Topics
Hone your skills to become an effective leader
Create a high-performance customer-centric culture
Lead with Emotional Intelligence and authenticity
Align strategy, people and process around the customer
Powerful stakeholder engagement techniques
Leading change and transformation
Embrace complexity, uncertainty and diversity
Your personal action plan to achieve improved leadership performance
Past Events
Customer Service Professionals Leadership Workshop 2018 - 06-07 Mar 2018, Cliftons Melbourne, Australia
(71722)
Important
Please, check "Customer Service Professionals Leadership Workshop" official website for possible changes, before making any traveling arrangements
Event Categories
Business:
Customer Service
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