Customer Success Summit

The Customer Success Summit focuses on advancing customer success strategies through case studies, best practices, and innovative approaches to enhance client interactions, drive adoption, and foster business growth.

Topics

• Scaling Customer Success with AI and Automation
• Feedback Loops and Customer Touchpoints
• Proactive Customer Success and KPIs
• Effective Customer Onboarding Strategies
• White-Glove Customer Success with AI
• Aligning Sales and Customer Success Teams
• Reducing Churn with Actionable Health Scores
• Transforming Success in Experience-Driven Industries
• Structuring Unified Customer Success Organizations
• Proving the Strategic Value of Customer Success

Who should Attend

• Customer Success Leaders
• Account Managers
• Client Success Directors
• Customer Support Specialists
• Sales and Success Teams
• Business Strategy Professionals
• Customer Experience Managers
• CS Researchers and Innovators
• Industry Experts in AI and Automation