The Customer Success Summit focuses on enhancing customer success strategies by sharing insights and experiences from industry leaders regarding customer experience and operations.
Topics
Empathy meets intuition: nurturing customer-centric thinking across your organization
Mastering business acumen: increasing customer success impact
Fireside chat: the ROI of customer success and its business impact
Panel discussion: AI and the next era of customer success
Customer success at scale: evolving with business growth
Panel discussion: strategies to turn churn into champions
Who should Attend
Customer success professionals
Customer experience leaders
Business operations executives
Marketing specialists
Product managers
Sales representatives
Industry analysts
Venues
30 Jan 2025
Convene Hamilton Square ,
600 14th St NW, Washington, District of Columbia, United States
11-12 Feb 2025
Hilton Austin, Texas, United States
11-12 Mar 2025
etc.venues 360 Madison, New York City, New York, United States