The Customer Support Summit New York focuses on optimizing customer support strategies through automation, AI-enabled personalization, and capturing insights to improve products and services.
Topics
- Deliver high-quality support at scale with AI-enabled personalization at every customer touchpoint.
- Accelerate ticket resolution with automation to improve customer satisfaction and reduce churn.
- Capture customer insights via support interactions to build an effective feedback loop to improve your product or service.
Who should Attend
- Customer support professionals looking to scale their support strategies.
- Leaders interested in improving customer satisfaction and retention.
- Data-driven professionals focused on enhancing product or service quality.
