Moving beyond lip-service into an in-depth evaluation of your Customer Experience Management strategy by assessing how it is and how it could affect your bottom-line
Key topics Measuring customer experience Building a customer experience culture in your organization Using all aspects of new media to enhance customer experiences Co-creating with customers Converting customer loyalty to advocacy
Past Events
Customers for Life 2010 - 04-05 Nov 2010, Sheraton Grand Sydney Hyde Park, Australia (9332)
Important
Please, check "Customers for Life" official website for possible changes, before making any traveling arrangements