CX Artificial Intelligence for Customer Experience

CX Artificial Intelligence for Customer Experience is a conference dedicated to the broadening definition of customer experience and where AI sits within that.

Topics

• Efficient, future-proof framework for managing your customer relationships with more ease and context in an omnichannel environment
• Where AI-powered solutions will make the greatest impact on your customer experience and business bottom line
• Build a more continuous agile experience with virtual assistants and learn how to maximise their intelligence
• Reduce your innovation failure rate and risks linked with integrating AI solutions into your customer journey through ensuring the key success factors are in place
• Reduce customer effort to ensure interactions with your brand are as effortless and natural for the modern customer as can be
• Equip your customer care and support team with all the necessary tools and information to enable them to have more meaningful conversations that make a lasting impression on your customers
• Lifetime customer value proposition and how technologies, like AI can help you unlock a more sustainable business

Who should Attend

Senior digital transformation leaders.