CX Artificial Intelligence for Customer Experience is a conference dedicated to the broadening definition of customer experience and where AI sits within that.
Topics
- Efficient, future-proof framework for managing your customer relationships with more ease and context in an omnichannel environment
- Where AI-powered solutions will make the greatest impact on your customer experience and business bottom line
- Build a more continuous agile experience with virtual assistants and learn how to maximise their intelligence
- Reduce your innovation failure rate and risks linked with integrating AI solutions into your customer journey through ensuring the key success factors are in place
- Reduce customer effort to ensure interactions with your brand are as effortless and natural for the modern customer as can be
- Equip your customer care and support team with all the necessary tools and information to enable them to have more meaningful conversations that make a lasting impression on your customers
- Lifetime customer value proposition and how technologies, like AI can help you unlock a more sustainable business
Who should Attend
Senior digital transformation leaders.