Launching customer experience initiatives that deliver measurable ROI, building support for the next round of efforts
Determining the organization`s level of customer experience maturity and creating a road map to vision of success
Which companies earned Outside In Awards for customer experience excellence and how they did it
Overhauling strategies, organizations, and processes to get on top and stay there - customer experience leaders perspective
Who should Attend
VPs and directors of enterprisewide customer experience
Chief customer officers
Senior-level executives responsible for setting organizational strategy
Senior-level executives responsible for digital channels
Marketing and strategy leaders charged with understanding customers` needs
Senior-level executives responsible for driving consumer sales and profitability
Past Events
CXNYC 2018 - 19-20 Jun 2018, New York Hilton Midtown, New York City, New York, United States (43055)
Forrester`s Forum For Customer Experience Professionals East (CXNYC 2017) - 20-21 Jun 2017, New York Hilton Midtown, New York City, New York, United States (43054)
Important
Please, check "CXNYC" official website for possible changes, before making any traveling arrangements
