Dealing with Toxic People

Topics

• Specific tactics, tips and tools for responding to toxic communications
• The drivers of toxic behaviour – why they do what they do
• A key to relieving your own frustrating
• How to stay centered and present when faced with toxicity
• How to get work done, have effective communications and not let them control your life

Who should Attend

Attendees:

• Ever felt frustrated by the irrationality and unproductivity of the emotions of other people
• A need to advise their staff who feel the workplace is toxic
• Ever wanted to avoid a person or meeting because they knew it would be unproductive and they’d leave emotionally exhausted
• Ever felt exhausted having to deal with these emotions
• Ever reacted emotionally to a situation and after regretted their response
• Replayed a situation after the fact trying to figure out "what happened" or "what I could have done differently"