Design for Improved Policy And Service Delivery 2018 is a conference dedicated to Using design to achieve better outcomes.
Topics
- Setting up for success - governance, funding, project scope, timing
- Defining design - what it is, how it works And what it can be used for
- Using design to improve policy - where it`s happening And how we can accelerate
- Using to design improve services - case studies spanning Human Services,Immigration, Aboriginal Affairs and Transport
Who should Attend
Attendees with responsibilities in:
- Service Delivery
- Policy Development
- Innovation
- Design
- Participatory Design
- Co-Design
- Human-Centred Design
- User-Centred Design
- Engagement
- Consultation
- Customer Experience
- User Experience / UX
- Citizen Experience
