Develop Your Leadership Presence with Dynamic Communication Skills 2015

Topics

• Create frameworks to organize your thoughts, information and approach
• Set your intention and understand your role in the communication
• Build rapport and engage your listener using techniques from professional speakers
• Include the right amount of background and context
• Use your body language to support your message and remain calm and focused
• Keep the conversation focused and productive
• Use three levels of listening as appropriate for the situation
• Ask for input with targeted questions
• Know when silence is your best bet
• Check for comprehension of all participants

Who should Attend

• Supervisors
• Managers
• Team leaders
• Business owners